State Farm® Insurance Agent Shalyani Alberto

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

ivan diaz young

November 17, 2023

5 out of 5

"Yessi Romero was extremely courteous knowledgeable at providing car insurance and home insurance in a matter of minutes Very Efficient I would highly recommend her"

GREG SCIRANKO

November 16, 2023

5 out of 5

"They are the best"

Amy Niestroy

November 6, 2023

5 out of 5

"Michelle helped me with all my insurance needs today."

Cindy Miles

November 3, 2023

5 out of 5

"Needed someone to help me with my phone calls. Michelle helped me for over a hour. Great Service is hard to find.She’s a wonderful person."

Yolanda Aguilar

October 27, 2023

5 out of 5

"Highly recommend Yamileth with the Leonel Alberto agency, she was such great help and very attentive!"

RIOS123100

October 27, 2023

5 out of 5

"Muy buena experiencia muy amable siempre buscando la forma de ayudar gracias Michelle."

Cory Ferraiuolo

October 25, 2023

5 out of 5

"Yamileth was really great professional and enjoyable to talk too!!"

nam Nguyen

October 25, 2023

5 out of 5

"Everything is perfect!thanks shalyani Alberto Yamileth"

AdiGSI

October 24, 2023

5 out of 5

"Yamileth was very helpful and professional!"

Alyssa Nielson

August 31, 2023

5 out of 5

"Michelle is so great! She takes the time to listen and thoroughly explain things. She is very friendly and professional. Thank you Michelle for making my experience with State Farm so great! I hope management recognizes the great customer service you offer."

Kj Jones

August 28, 2023

5 out of 5

"Yemileth was great and totally professional great help to all my questions"

ryan lee

July 19, 2023

5 out of 5

"Michelle provided excellent service by providing a super quick insurance quote the day I bought my car. When I called back a week later, Stacy was able to find the quote and get all set and sent me all my necessary documents to allow me to register the car the same day."

Yaisel Montero

June 8, 2023

5 out of 5

"Super increíble la atención de Yamilet,acertada en todo lo q le pregunte,además se tomó el tie.po necesario para ayudarme con mi cotización"

Jazz Pardo1

May 22, 2023

5 out of 5

"Excelente servicio. Ella siempre estuvo de mi lado para ayudarme a encontrar el mejor precio, muchas gracias!"

Rogeliza Aquino

May 1, 2023

5 out of 5

"It was a pleasure talking to Stacy from Statefarm very knowledgeable and extremely helpful.Highly recommended.Kudos!"

Paty Morfin

April 3, 2023

5 out of 5

"Fue muy amable y su servicio fue excellent me ayudo en todo lo que necesitaba."

Mercedes Sanchez

March 15, 2023

5 out of 5

"Stacy was grate very helpful I’m very happy about my experience I love the service thankyou very much"

Carlos Cayetano [Becker MS]

March 10, 2023

5 out of 5

"Shalyani got me the deal that I was looking for. I’m very happy with the experience I had with her and would highly recommend her as an agent to others"

Amel Youssef

February 15, 2023

5 out of 5

"Great service !!!!"

Hunter Milner

February 7, 2023

1 out of 5

"I hate having to leave a bad review; but here it goes... A few months ago, I added an endorsement to my car’s insurance. Every single time I called I was forwarded to an out of office receiving service where I was asked to leave a message and I would get a call back. After leaving over 7 messages I never once received a call back. I finally found the only way to reach an agent was to call multiple times in a row and hang up if I got the answering call service and then call back until it went through. In the dozens of times, I have called this office I have never actually spoken with Shalyani. After making the adjustments on my policy it took over a month of me calling back to get any sort of update on when my actual policy would be sent which was dependent on me getting reimbursed from my company costing me over $400. When I finally thought it had gone through, I got letter in the mail from StateFarm saying that my "policy will be canceled on the date and time shown above due to complete underwriting information not being received." I can understand forgetting to return a phone call but having no update on my policy that I have made numerous attempts to resolve is beyond unacceptable. If you thought the car policy was the only problem, you were mistaken. I recently had a pipe break due to the cold weather on 2/1/23, flooding my house, and submitted a claim for it. When calling back for any updates on my claim I was forwarded to the 1-800 number every single time. I never once received a call to see how my claim is progressing, how I am doing, or any sort of information. Even amidst a claim where I am unable to live in my own home, I have never heard from what is supposed to be my “good neighbor.”"

Elmer Turcios

February 3, 2023

5 out of 5

"The staff is always very professional, friendly, and helpful!"

Malee Saito

January 30, 2023

5 out of 5

"Stacy was awesome, helped me get the best rates possible for my auto insurance! Super fast, friendly and effective"

Elvis Trinidad

January 26, 2023

5 out of 5

"Muy amable respetuosa"

Rebequita Barrios

January 24, 2023

5 out of 5

"She’s super great and kind best service!!"

Tanai Baker

January 17, 2023

5 out of 5

"The rep. Shalyani A. was courteous, patient and polite. I feel she went out of her way to make sure I had the coverage I needed for the price I was looking for."

What our customers say about us...

ivan diaz young

November 17, 2023

5 out of 5

"Yessi Romero was extremely courteous knowledgeable at providing car insurance and home insurance in a matter of minutes Very Efficient I would highly recommend her"

GREG SCIRANKO

November 16, 2023

5 out of 5

"They are the best"

Amy Niestroy

November 6, 2023

5 out of 5

"Michelle helped me with all my insurance needs today."

Cindy Miles

November 3, 2023

5 out of 5

"Needed someone to help me with my phone calls. Michelle helped me for over a hour. Great Service is hard to find.She’s a wonderful person."

Yolanda Aguilar

October 27, 2023

5 out of 5

"Highly recommend Yamileth with the Leonel Alberto agency, she was such great help and very attentive!"

RIOS123100

October 27, 2023

5 out of 5

"Muy buena experiencia muy amable siempre buscando la forma de ayudar gracias Michelle."

Cory Ferraiuolo

October 25, 2023

5 out of 5

"Yamileth was really great professional and enjoyable to talk too!!"

nam Nguyen

October 25, 2023

5 out of 5

"Everything is perfect!thanks shalyani Alberto Yamileth"

AdiGSI

October 24, 2023

5 out of 5

"Yamileth was very helpful and professional!"

Alyssa Nielson

August 31, 2023

5 out of 5

"Michelle is so great! She takes the time to listen and thoroughly explain things. She is very friendly and professional. Thank you Michelle for making my experience with State Farm so great! I hope management recognizes the great customer service you offer."

Kj Jones

August 28, 2023

5 out of 5

"Yemileth was great and totally professional great help to all my questions"

ryan lee

July 19, 2023

5 out of 5

"Michelle provided excellent service by providing a super quick insurance quote the day I bought my car. When I called back a week later, Stacy was able to find the quote and get all set and sent me all my necessary documents to allow me to register the car the same day."

Yaisel Montero

June 8, 2023

5 out of 5

"Super increíble la atención de Yamilet,acertada en todo lo q le pregunte,además se tomó el tie.po necesario para ayudarme con mi cotización"

Jazz Pardo1

May 22, 2023

5 out of 5

"Excelente servicio. Ella siempre estuvo de mi lado para ayudarme a encontrar el mejor precio, muchas gracias!"

Rogeliza Aquino

May 1, 2023

5 out of 5

"It was a pleasure talking to Stacy from Statefarm very knowledgeable and extremely helpful.Highly recommended.Kudos!"

Paty Morfin

April 3, 2023

5 out of 5

"Fue muy amable y su servicio fue excellent me ayudo en todo lo que necesitaba."

Mercedes Sanchez

March 15, 2023

5 out of 5

"Stacy was grate very helpful I’m very happy about my experience I love the service thankyou very much"

Carlos Cayetano [Becker MS]

March 10, 2023

5 out of 5

"Shalyani got me the deal that I was looking for. I’m very happy with the experience I had with her and would highly recommend her as an agent to others"

Amel Youssef

February 15, 2023

5 out of 5

"Great service !!!!"

Hunter Milner

February 7, 2023

1 out of 5

"I hate having to leave a bad review; but here it goes... A few months ago, I added an endorsement to my car’s insurance. Every single time I called I was forwarded to an out of office receiving service where I was asked to leave a message and I would get a call back. After leaving over 7 messages I never once received a call back. I finally found the only way to reach an agent was to call multiple times in a row and hang up if I got the answering call service and then call back until it went through. In the dozens of times, I have called this office I have never actually spoken with Shalyani. After making the adjustments on my policy it took over a month of me calling back to get any sort of update on when my actual policy would be sent which was dependent on me getting reimbursed from my company costing me over $400. When I finally thought it had gone through, I got letter in the mail from StateFarm saying that my "policy will be canceled on the date and time shown above due to complete underwriting information not being received." I can understand forgetting to return a phone call but having no update on my policy that I have made numerous attempts to resolve is beyond unacceptable. If you thought the car policy was the only problem, you were mistaken. I recently had a pipe break due to the cold weather on 2/1/23, flooding my house, and submitted a claim for it. When calling back for any updates on my claim I was forwarded to the 1-800 number every single time. I never once received a call to see how my claim is progressing, how I am doing, or any sort of information. Even amidst a claim where I am unable to live in my own home, I have never heard from what is supposed to be my “good neighbor.”"

Elmer Turcios

February 3, 2023

5 out of 5

"The staff is always very professional, friendly, and helpful!"

Malee Saito

January 30, 2023

5 out of 5

"Stacy was awesome, helped me get the best rates possible for my auto insurance! Super fast, friendly and effective"

Elvis Trinidad

January 26, 2023

5 out of 5

"Muy amable respetuosa"

Rebequita Barrios

January 24, 2023

5 out of 5

"She’s super great and kind best service!!"

Tanai Baker

January 17, 2023

5 out of 5

"The rep. Shalyani A. was courteous, patient and polite. I feel she went out of her way to make sure I had the coverage I needed for the price I was looking for."