State Farm® Insurance Agent Shalyani Alberto

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What our customers say about us...

Rogeliza Aquino

May 1, 2023

5 out of 5

"It was a pleasure talking to Stacy from Statefarm very knowledgeable and extremely helpful.Highly recommended.Kudos!"

Paty Morfin

April 3, 2023

5 out of 5

"(Translated by Google) He was very kind and his service was excellent, he helped me with everything I needed. (Original) Fue muy amable y su servicio fue excellent me ayudo en todo lo que necesitaba."

Mercedes Sanchez

March 15, 2023

5 out of 5

"Stacy was grate very helpful I’m very happy about my experience I love the service thankyou very much"

Carlos Cayetano [Becker MS]

March 10, 2023

5 out of 5

"Shalyani got me the deal that I was looking for. I’m very happy with the experience I had with her and would highly recommend her as an agent to others"

Amel Youssef

February 15, 2023

5 out of 5

"Great service !!!!"

Hunter Milner

February 7, 2023

1 out of 5

"I hate having to leave a bad review; but here it goes... A few months ago, I added an endorsement to my car’s insurance. Every single time I called I was forwarded to an out of office receiving service where I was asked to leave a message and I would get a call back. After leaving over 7 messages I never once received a call back. I finally found the only way to reach an agent was to call multiple times in a row and hang up if I got the answering call service and then call back until it went through. In the dozens of times, I have called this office I have never actually spoken with Shalyani. After making the adjustments on my policy it took over a month of me calling back to get any sort of update on when my actual policy would be sent which was dependent on me getting reimbursed from my company costing me over $400. When I finally thought it had gone through, I got letter in the mail from StateFarm saying that my "policy will be canceled on the date and time shown above due to complete underwriting information not being received." I can understand forgetting to return a phone call but having no update on my policy that I have made numerous attempts to resolve is beyond unacceptable. If you thought the car policy was the only problem, you were mistaken. I recently had a pipe break due to the cold weather on 2/1/23, flooding my house, and submitted a claim for it. When calling back for any updates on my claim I was forwarded to the 1-800 number every single time. I never once received a call to see how my claim is progressing, how I am doing, or any sort of information. Even amidst a claim where I am unable to live in my own home, I have never heard from what is supposed to be my “good neighbor.”"

Elmer Turcios

February 3, 2023

5 out of 5

"The staff is always very professional, friendly, and helpful!"

Malee Saito

January 30, 2023

5 out of 5

"Stacy was awesome, helped me get the best rates possible for my auto insurance! Super fast, friendly and effective"

Elvis Trinidad

January 26, 2023

5 out of 5

"(Translated by Google) very friendly respectful (Original) Muy amable respetuosa"

Rebequita Barrios

January 24, 2023

5 out of 5

"She’s super great and kind best service!!"

Tanai Baker

January 17, 2023

5 out of 5

"The rep. Shalyani A. was courteous, patient and polite. I feel she went out of her way to make sure I had the coverage I needed for the price I was looking for."

oldn krazy

January 12, 2023

5 out of 5

"She was very nice ,very helpful and able to answer all my questions . She's very professional and friendly . I had a very good experience with her, and am looking forward to keeping my business with your company . I love your prices and service . Thank you again ."

James Reyes

January 12, 2023

5 out of 5

"Stacey delivered to my expectations! Thank you!"

Elisa Ganzon

January 11, 2023

5 out of 5

"Thank you Stacy Veloz and Yamileth Madrid, you're both nice and Yamileth took care of my dmv appointment super friendly over the phone and in person. Hopefully my payment will stay the same and not going to go up!"

David Janssen

January 6, 2023

5 out of 5

"Outstanding Experience very pleased with the service I was given"

Emily Madmon

December 22, 2022

5 out of 5

"Michelle G is excellent! Very communicative, fast responding, and pleasant."

Ruth Anne

November 16, 2022

5 out of 5

"Having an agent locally is the best thing you can do for yourself. They can really get things done and so much easier than trying to do it all long distance. I appreciate the assistance I get from your local office. Thank you"

Isbani Rodriguez

November 9, 2022

5 out of 5

"(Translated by Google) Really super attention 👌 excellent. quedw super satisfied is a very professional person (Original) Real mente una attention super 👌 exelente.quedw super satifecho es una persona muy Profesional"

José Cervantes

November 3, 2022

5 out of 5

"great service, understands what the customer needs"

Antonio Romo

November 1, 2022

5 out of 5

"(Translated by Google) Yamileth provides excellent service and very friendly (Original) Yamileth brinda un excelente servicio y muy amable"

Yana Kalinichenko

October 31, 2022

5 out of 5

"Yamileth is great , very helpful and knowledgeable."

Cindy Williams

October 22, 2022

5 out of 5

"Thank you Stacy V. For being so nice and helping me out today with my auto insurance . It was pretty fast and you were informative . Thank you for trying to give me the best discounts. You were awesome 😀😀 5 STAR!!!"

Trina Meyer

October 20, 2022

5 out of 5

"Shalyani and Yamileth did my auto and life insurance plans. They were both so kind and so sweet. They were very easy to talk to and accommodating! They made sure I got the best deals and saved lots of money! I recommend speaking to either of them when you are interested in new/better insurance (:"

Kahla Carriveau

October 18, 2022

5 out of 5

"Been with State Farm for like eight years. And Stacy has been the best agent ever. She got me in quick and 10% off my new Nissan Rogue, car insurance."

Jon VanTreeck

October 13, 2022

5 out of 5

"A++++"

What our customers say about us...

Rogeliza Aquino

May 1, 2023

5 out of 5

"It was a pleasure talking to Stacy from Statefarm very knowledgeable and extremely helpful.Highly recommended.Kudos!"

Paty Morfin

April 3, 2023

5 out of 5

"(Translated by Google) He was very kind and his service was excellent, he helped me with everything I needed. (Original) Fue muy amable y su servicio fue excellent me ayudo en todo lo que necesitaba."

Mercedes Sanchez

March 15, 2023

5 out of 5

"Stacy was grate very helpful I’m very happy about my experience I love the service thankyou very much"

Carlos Cayetano [Becker MS]

March 10, 2023

5 out of 5

"Shalyani got me the deal that I was looking for. I’m very happy with the experience I had with her and would highly recommend her as an agent to others"

Amel Youssef

February 15, 2023

5 out of 5

"Great service !!!!"

Hunter Milner

February 7, 2023

1 out of 5

"I hate having to leave a bad review; but here it goes... A few months ago, I added an endorsement to my car’s insurance. Every single time I called I was forwarded to an out of office receiving service where I was asked to leave a message and I would get a call back. After leaving over 7 messages I never once received a call back. I finally found the only way to reach an agent was to call multiple times in a row and hang up if I got the answering call service and then call back until it went through. In the dozens of times, I have called this office I have never actually spoken with Shalyani. After making the adjustments on my policy it took over a month of me calling back to get any sort of update on when my actual policy would be sent which was dependent on me getting reimbursed from my company costing me over $400. When I finally thought it had gone through, I got letter in the mail from StateFarm saying that my "policy will be canceled on the date and time shown above due to complete underwriting information not being received." I can understand forgetting to return a phone call but having no update on my policy that I have made numerous attempts to resolve is beyond unacceptable. If you thought the car policy was the only problem, you were mistaken. I recently had a pipe break due to the cold weather on 2/1/23, flooding my house, and submitted a claim for it. When calling back for any updates on my claim I was forwarded to the 1-800 number every single time. I never once received a call to see how my claim is progressing, how I am doing, or any sort of information. Even amidst a claim where I am unable to live in my own home, I have never heard from what is supposed to be my “good neighbor.”"

Elmer Turcios

February 3, 2023

5 out of 5

"The staff is always very professional, friendly, and helpful!"

Malee Saito

January 30, 2023

5 out of 5

"Stacy was awesome, helped me get the best rates possible for my auto insurance! Super fast, friendly and effective"

Elvis Trinidad

January 26, 2023

5 out of 5

"(Translated by Google) very friendly respectful (Original) Muy amable respetuosa"

Rebequita Barrios

January 24, 2023

5 out of 5

"She’s super great and kind best service!!"

Tanai Baker

January 17, 2023

5 out of 5

"The rep. Shalyani A. was courteous, patient and polite. I feel she went out of her way to make sure I had the coverage I needed for the price I was looking for."

oldn krazy

January 12, 2023

5 out of 5

"She was very nice ,very helpful and able to answer all my questions . She's very professional and friendly . I had a very good experience with her, and am looking forward to keeping my business with your company . I love your prices and service . Thank you again ."

James Reyes

January 12, 2023

5 out of 5

"Stacey delivered to my expectations! Thank you!"

Elisa Ganzon

January 11, 2023

5 out of 5

"Thank you Stacy Veloz and Yamileth Madrid, you're both nice and Yamileth took care of my dmv appointment super friendly over the phone and in person. Hopefully my payment will stay the same and not going to go up!"

David Janssen

January 6, 2023

5 out of 5

"Outstanding Experience very pleased with the service I was given"

Emily Madmon

December 22, 2022

5 out of 5

"Michelle G is excellent! Very communicative, fast responding, and pleasant."

Ruth Anne

November 16, 2022

5 out of 5

"Having an agent locally is the best thing you can do for yourself. They can really get things done and so much easier than trying to do it all long distance. I appreciate the assistance I get from your local office. Thank you"

Isbani Rodriguez

November 9, 2022

5 out of 5

"(Translated by Google) Really super attention 👌 excellent. quedw super satisfied is a very professional person (Original) Real mente una attention super 👌 exelente.quedw super satifecho es una persona muy Profesional"

José Cervantes

November 3, 2022

5 out of 5

"great service, understands what the customer needs"

Antonio Romo

November 1, 2022

5 out of 5

"(Translated by Google) Yamileth provides excellent service and very friendly (Original) Yamileth brinda un excelente servicio y muy amable"

Yana Kalinichenko

October 31, 2022

5 out of 5

"Yamileth is great , very helpful and knowledgeable."

Cindy Williams

October 22, 2022

5 out of 5

"Thank you Stacy V. For being so nice and helping me out today with my auto insurance . It was pretty fast and you were informative . Thank you for trying to give me the best discounts. You were awesome 😀😀 5 STAR!!!"

Trina Meyer

October 20, 2022

5 out of 5

"Shalyani and Yamileth did my auto and life insurance plans. They were both so kind and so sweet. They were very easy to talk to and accommodating! They made sure I got the best deals and saved lots of money! I recommend speaking to either of them when you are interested in new/better insurance (:"

Kahla Carriveau

October 18, 2022

5 out of 5

"Been with State Farm for like eight years. And Stacy has been the best agent ever. She got me in quick and 10% off my new Nissan Rogue, car insurance."

Jon VanTreeck

October 13, 2022

5 out of 5

"A++++"